Privacy Policy
This policy explains how M360 Pty Ltd collects, uses, and protects personal information in connection with our services and website.
1. Information We Collect
We collect information that you provide directly (such as name, email, phone number, and company details) as well as information generated during service delivery (such as project documentation and technical requirements). We may also collect basic website usage data such as IP address, device type, and pages visited.
2. How We Use Information
We use information to respond to enquiries, deliver services, manage engagements, improve our offerings, and meet legal or regulatory obligations.
3. Legal Basis
We process personal information based on consent, contractual necessity, legitimate business interests, or legal obligations, as applicable.
Where required, we process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA) and take steps to ensure lawful, reasonable processing.
4. Sharing of Information
We do not sell personal information. We may share data with trusted service providers who support our operations (such as hosting or email) under confidentiality obligations. We may also disclose information when required by law.
5. Data Security
We implement reasonable technical and organisational safeguards to protect information. No method of transmission is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain information only as long as necessary for the purposes stated in this policy or as required by law.
7. Your Rights
You may request access, correction, or deletion of your personal information, subject to legal and contractual constraints. Contact us at info@m360.co.za to make a request.
8. International Transfers
If we transfer data outside South Africa, we will use appropriate safeguards to protect it.
9. Policy Updates
We may update this policy from time to time. The latest version will be posted on this page.